AI Services

The people who advise are the people who build.

Our counsel sets the direction: where AI belongs, what it must prove, and who is accountable for it. The AI Software Factory builds the result into the platforms you already run. An engagement begins with a diagnosis or a defined build, depending on how well the problem is understood.

Counsel

Decide where AI belongs and what it must prove first.

AI Readiness Assessment

Review your processes, data, and systems to identify where AI is useful and what implementation would require.

You receive a data and systems inventory, a prioritised list of use cases, and a roadmap for the next 90 days. Further implementation is optional.

Technology planning and architecture

Make decisions about systems, integration, technical priorities, and the team needed to deliver them.

An engagement can cover an architecture review, a delivery plan, or ongoing technical leadership. Operational support is scoped separately.

The Factory

Build the system on your data and connect it to the platforms you run.

AI for everyday tasks

Build tools that draft from approved material, answer questions from business records, or help staff prepare routine work.

We test the output with the people who will use it, including the cases where information is missing or an answer needs review.

AI agents and workflows

Connect agents to the records and applications needed to complete a task, such as preparing an update or routing a request.

Each workflow defines what the agent may read or change, where approval is required, and how its actions are recorded.

What an agent workflow includes →

Model adaptation and evaluation

Adapt AI to your terminology and tasks through business instructions, retrieval, tools, or fine-tuning where appropriate.

Model choice, hosting, and training options depend on the task and the data. We compare the results against agreed examples and requirements.

Knowledge graphs

Connect customers, contracts, invoices, and other records so AI can follow the relationships between them.

Document retrieval and graph relationships can support the same answer. We define how sources are linked, how access is checked, and how the information is kept current.

Data connections and pipelines

Connect source systems, check incoming records, and keep the information used by AI current.

We agree which data can be accessed, how often it is updated, and what happens when a source changes or an update fails.

AI mobile applications

Help people capture documents, retrieve information, and complete work from a phone or tablet.

The application is designed around the field task. Offline operation, device access, and connections to business systems are agreed as project requirements.

Stewardship

Assign accountability, prepare your people, and keep the system sound.

AI governance and data protection

Define how AI uses information, who is accountable for its decisions, and how risks and exceptions are reviewed.

We work with your legal and compliance teams on data handling, access rules, and evaluation. Applicable PDPL obligations and UAE AI Charter principles are considered separately; technical controls do not replace legal advice.

AI training for teams

Teach teams to use AI for their own work, check its output, and recognise when information or a decision needs human review.

Staff sessions use relevant tasks and tools. Leadership sessions address adoption decisions, responsibilities, and the limits of the systems being introduced.

Ongoing operation and support.

After launch, we can help monitor the system, investigate failures, and adapt it as your records and processes change. We agree who is responsible for support and whether your team will take over operation.

One team, from counsel to code.

Our engineers work with your leadership and with the people who will use the system. Responsibilities and measures of success are agreed before implementation begins.

Delivered on the client platform
Integration and data-location requirements are agreed with your team.
Checked against agreed requirements
Business results and technical requirements are evaluated together.
Prepared for ongoing use
Documentation, training, support, and handover responsibilities are defined.
  1. Phase 1DiagnoseRequirements · delivery plan
  2. Phase 2ProveUse case · evaluation
  3. Phase 3BuildAccess controls · monitoring
  4. Phase 4RunSupport · planned handover

Every answer needs its sources.

An answer may depend on a document, a record in your business software, and a rule your team follows. We connect those sources and define how they can be used. Reports need agreed definitions and checks against source records; agents need clear permissions for any action they take.

Explore the knowledge-graph and document examples →

What an agent workflow includes.

Information

The documents, records, and business instructions needed for the task, with access limited to what the workflow requires.

Actions

Connections to the applications where work happens, with defined steps and a way to handle failed or incomplete operations.

Approvals

Points where a person checks information or authorises a change, based on the consequences of the action.

Monitoring

Records of actions and failures, checks on output quality, and a named team responsible for investigating problems.

Tell us what you want to change.

A briefing covers the process, the systems involved and what you have already tried. From there we agree whether a diagnosis or a defined build is the right first step.